Purchase conditions

For instruments in stock, for immediate delivery:

  • 100% of the value of the instrument will be paid plus the cost of transportation (DHL, FedEx or other means), and the instrument will be sent to its destination, if applicable.
  • The buyer may also pick it up personally at the workshop in Caracas, in which case no amount will be charged for transportation, naturally.

For custom instruments:

  • 50% of the value of the instrument will be paid to start its construction.
  • Once the payment is received, the delivery date of the instrument will be set, currently approximately 4 to 10 weeks and the shipping cost if required.
  • Once the instrument is finished, the balance will be paid plus the cost of transportation (DHL, FedEx or other means), and the instrument will be sent to its destination, if applicable.
  • The buyer may also pick it up personally at the workshop in Caracas, in which case no amount will be charged for transportation, naturally.
  • The price of the instrument includes a hard case made in the same workshop.

Delivery times:

Delivery times depend on the type of instrument and delivery order. The estimated time will be set before making the payment for the order of the instrument, currently the range is 4 to 10 weeks.

Payment Methods:

  • Transfers in bolivars: Banesco.
  • In dollars: Zelle or in cash.
  • In euros: Transfers or deposits in Banco Sabadell. Also euros in cash.
  • Paypal.